Public Relations & Customer Service Excellence

Team Approach
Our Strengths
Quality Assurance
Project Delivery
Value Based Service
Public Relations & Customer Service Excellence
We specialize in providing engineering services with sensitivity to the needs of the community. Our approach includes providing services where the impact to businesses and surrounding neighborhoods is limited. We take special care in providing excellent customer service and encourage full participation in dealing with the public to engage them in supporting community improvements.

When necessary, we recommend that community meetings be held with residents and nearby business owners to identify the reasons and benefits of the project, the type of construction, project duration, impacts, etc. From these meetings we can gain input from the public which can be a benefit to the project construction procedures and methods. This practice also provides a forum for the community to voice their concerns to staff rather than voicing these concerns at City Council meetings. In addition, we recommend distributing flyers during construction to residents and business owners regarding upcoming, significant construction events that will have an impact on the area. Our project team is experienced in these types of issues and communication with the public and can provide excellent assistance in these areas.